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BLACK FRIDAY FAQ'S

What will be on sale?

Everything!....almost. Our entire site will be discounted, excluding our Gift Cards and our Guyulgang Collection pieces.

Will other discounts or promo codes be valid during the sale?

No, you won't be able to combine any pre-existing discount or promo codes with our Black Friday sale.

If you have a Gift Card or Store Credit, you can absolutely use that at checkout!

What if I already ordered and missed out on the sale?

Unfortunately, we're unable to extend the Black Friday promotion outside of the sale period. Any Black Friday discounts or gifts are not applicable/redeemable for past orders.

How do I receive the discount?

Our discounted products will already have their prices adjusted. No discount codes required!

Will you have any free gifts?

We certainly do! Be sure to add the gift to your cart once your cart meets the minimum spend. We're unable to amend or cancel orders after they have been placed, so please be sure you add your free gift to your cart before checking out.

Can I make changes to my order?

Unfortunately, our team are unable to make any changes or cancel your order after payment has been received.

How long until my order has shipped?

We're expecting a very very high volume of orders, so please expect some delays with our dispatch time!
Please allow up to 15 business days for your order to be sent.

From there, please anticipate delays with postage delivery timeframes during this busy period.

How do I know my size?

Our Fit Experts are here to help! We highly recommend reaching out to our team at fitexpert@baiia.com.au for assistance with sizing. Send through your bust, waist and hip measurements for the most accurate sizing recommendation.

How long will the sale run for?

Our Black Friday sale will be running for a limited time only and while stock lasts. To make sure you don’t miss out on this event, please be sure that you place your order as soon as possible to avoid any disappointment. We expect to sell out!

Will I be able to return items purchased during the sale?

Yes, items purchased during the sale will be returnable for store credit or exchange. 

However, any items marked as ‘Final Sale’ (e.g. items from our Last Chance Collection), will not be returnable.